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Privacy Policy

The protection of your personal data is important to us. This privacy policy explains what data we collect on www.vgt.energy, how we use it, and what rights you have.

1

Responsible Entity

Virtual Global Trading AG

Obere Vorstadt 40

5000 Aarau

info@vgt.energy

CHE-213.443.299

2

Data Collection and Use

When you visit this website, technical data (e.g., IP address, date/time, browser type) may be collected automatically. This is used for technical security and statistical analysis.

3

Cookies

This website uses cookies to improve the user experience. You can disable cookies in your browser at any time.

4

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. Google Analytics uses cookies that enable an analysis of the use of the website. The information generated is usually transferred to a Google server in the USA and stored there.

We have activated IP anonymization so that your IP address is shortened by Google within Switzerland or the EU. Google uses this information to evaluate your use of the website, to compile reports, and to provide other services.

You can prevent the collection by Google Analytics by installing a browser add-on: https://tools.google.com/dlpage/gaoptout

5

VGT Chatbot

This website uses an AI chatbot based on OpenAI GPT-4o-mini. When using it, your chat messages are transmitted to OpenAI LLC (USA) for processing.

Processed Data:

  • Your chat messages and the last 2000 tokens of conversation history
  • No IP addresses, names, or other personal data

Analytics:

We use LangSmith for performance monitoring of the chatbot. Session-based data is collected without personal identification.

Storage:

  • At OpenAI: Automatic deletion after 30 days
  • At VGT: We store unanswered questions anonymously to improve the chatbot

⚠️ The use of the chatbot is voluntary and anonymous. Do not enter any sensitive or personal data.

6

Your Rights

You have the right at any time to information, correction, or deletion of your stored personal data. Please contact us at info@vgt.energy.

7

Data Security

We use technical and organizational security measures to protect your data against loss, misuse, or unauthorized access.

8

Changes

We reserve the right to amend this privacy policy at any time. The version published on this website applies.

Last updated: November 2025

Virtual Global Trading AG