The customer portal provides you and your end customers with easy access to all relevant information. It creates transparency, enables interaction, and gives you control over all energy and flexibility data. This way, your customers can view their energy consumption, generation, and optimizations at any time.
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The energy efficiency tool gives your customers detailed insights into their energy consumption and helps them identify potential savings. It analyzes the data and provides practical recommendations on how to increase their energy efficiency and reduce operating costs.
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Enables efficient and transparent management of customer contracts. Documents can be provided manually or automatically and offered in various formats. Customers have access to their contracts via a personalized area and are automatically notified of new documents. The module improves efficiency, customer communication, and transparency in document management.
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Visualization of energy communities in terms of self-consumption, production, and surplus energy. The platform transparently displays energy flows for all assets and facilitates the management of energy communities. It provides a clear overview of energy distribution, enabling efficient control and optimization of energy exchange.
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With the customer loyalty tool, you can develop targeted measures such as sending campaigns via email, popup, or SMS, as well as launching surveys to increase customer satisfaction. It enables you to quickly respond to changes in consumption and other relevant factors and to build strong customer loyalty in the long term.
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With the Price Monitor, your large customers can monitor market prices in real time. This way, they always stay up to date and can adjust their market strategy accordingly to benefit from the best price fluctuations and optimally manage their energy purchases.
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The VGT Customer Platform enables seamless integration of external data sources such as ERP systems or metering data into existing infrastructures.
VGT customer platform with a central overview – all tools and data for flexibility management and customer interaction seamlessly integrated.
Real-time reporting enables access to market data, energy flows, and consumption optimizations in real time.
Easy integration through seamless connection to existing systems such as ERP or metering data.
User-friendliness thanks to an interface that makes it easier for you and your customers to use the platform.
Optimized business processes through efficient management of contracts, energy efficiency, and customer retention.
